Are you technically inclined and technically savvy? Do you enjoy troubleshooting? Can you explain technical issues in ...

In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

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Ever wish there was a magical computer genie that could help you install software, set up printers, remove viruses, and solve everyday problems? Forget genies–what you need is a tech-savvy buddy, ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

Future Intel chips will have built-in technology that allows PC companies to make remote service calls. Intel's Eric Kim, head of its digital home group, disclosed the plans during his keynote address ...

Curtiss Strietelmeier is a K–12 analyst for CDW•G. He spent two years as an elementary teacher, two years as an educational trainer, 10 years as a director of technology and six years as a school ...

Remote support company iYogi was caught using scare tactics to sell its services to naive customers. Can it win back our trust? As someone who’s been in this business since mammals were still the new ...

The past several months have been transformative for K–12 schools. The shift to remote learning in the spring pushed school leaders and teachers to rethink what teaching and learning look like today ...