For entrepreneurs, public relations crises can hit at any time. Here’s how to batten down the hatches, prepare for the worst and navigate your business to calmer waters. Strategic content creation and ...

Betty Galligan sings in a rock band, delivered balloon-a-grams and has a pet bird with a 500-word vocab. All of this has helped sharpen her PR skills.

Jochen Schwenk is CEO of Crisis Control Solutions LLC, an expert in risk and crisis management and a bestselling author. Most executives think they understand crisis communication, but, in my ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

What’s the worst thing you can say when you’re in a jam? “No comment.” That’s according to Betty Galligan, founder and president of Newberry Public Relations & Marketing Inc. in East Providence. She ...