The deal’s aim is to establish an integrated, AI-powered end-to-end engagement platform for pharma and biotech clients that ...

As AI becomes a foundational layer of customer engagement and resets the rules of marketing, NRF is applying the same ...

Birdzi has introduced Journey, a new solution that enables grocers to automatically create customized shopper journeys.

The evolution of customer engagement has reached an inflection point where success is no longer determined by the volume of data collected, but by how effectively organizations can translate that data ...

Birdzi launches Journey, the company’s latest solution that empowers regional and national grocers to drive personalization ...

The "one-person unicorn" is growing more likely to become a reality. With the wonder of AI in customer engagement, running a firm with full-time employment and efficiency can be straightforward.

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. In today's business world, companies are facing an overwhelming ...

In this session, Liz Wolverton, Head of Consumer Banking and Brand Experience at Synovus Bank, and Jody Bhagat, President of Americas at Personetics, will present real-world examples of how Synovus ...

Learn the importance of personalization and how to use it in your marketing strategy. Get tips, techniques, examples and more to improve your sales today. Opinions expressed by Entrepreneur ...

In a world driven by constant connectivity, online experiences need to be more personalized than ever before. This hyper-personalized approach aims to create the most relevant and customized ...

In today’s world of instant communication, businesses are constantly seeking ways to enhance customer interactions without overspending or needing to hire skilled engineers. If your small business ...