A woman erupted in a temper tantrum and attacked a Southwest Airlines gate agent, smashing a computer and kicking him after missing multiple flights, video of the freak-out shows. The outraged ...

“Kudos to that gate agent,” one user commented on the airport worker’s solution Natalia Senanayake is an Editorial Assistant, Lifestyle at PEOPLE. She covers all things travel and home, from ...

A traveler recently took to Reddit to share a screenshot showing what a Delta gate agent (GA) did to enhance passengers’ comfort on a less-than-full flight. The post in the “r/delta” forum is earning ...

A Delta passenger is questioning how airline staff handle seat assignments after a gate agent allegedly reassigned them from a preferred exit row seat just minutes before boarding—despite a largely ...

An irate United Airlines passenger knocked out a gate attendant at Washington DC-area airport, hospitalizing the employee and earning himself a one-way ticket to the airline’s blacklist. Maryland ...