Parature has released a new version of its customer service software for higher education with enhanced features for helping schools manage their social networking efforts. The latest edition of ...

Microsoft Dynamics CRM is adding Parature's customer service capabilities to its arsenal, entering into a definitive agreement with Parature to acquire the 13-year-old, privately held company.

Reportedly, the world’s largest software maker Microsoft Corp. (MSFT) has acquired customer service software firm, Parature for an undisclosed amount to strengthen its customer relationship management ...

Microsoft announced today that it is buying Parature, a provider of cloud-based customer service solutions for organizations. Microsoft is planning to use Parature's solutions as a "complement" to the ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

For years, some companies have been wary of starting corporate blogs or of making other forays into social media, afraid they would be unable to control what others might say about them in those ...

Washington: Redmond-based Microsoft has acquired Parature, a customer service SaaS provider, for $100 million. The acquisition gives Microsoft Dynamics a world-class self-service knowledge base to ...

About 13 years ago, a group of five Cornell University undergraduates started a business out of their dorm, based on one simple product: a free Internet-based instant messaging service. Today, the ...

Microsoft is making available on January 7 what it's calling '15"="" release="" of="" its="" parature="" customer-care="" offering"="">, part of its Dynamics family. The latest update includes more ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...