As part of the upgraded Oracle RightNow Chat Cloud Service integration, RightNow CX Cloud Service users can leverage more than 70 built-in rule conditions from the Engagement Engine Cloud Service.
Oracle’s executive chairman and CTO Larry Ellison wants everyone to know that his cloud is just as good or better as everyone else’s. To that end, on Sunday, at the opening keynote of Oracle’s massive ...
In today’s 2 Minute Tech Briefing, Google Gemini adds chat imports, Oracle slashes 30,000 jobs, and research shows AI chatbots may hurt student retention. Learn how data portability works, what ...
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