Today's consumers are more connected than ever before, across mobile phones, wearables and other devices. In fact, by 2020 there will be over 50 billion connected devices [1]. For companies, it means ...
For 17 years, Salesforce has been raising the bar for CRM. Powered by the latest cloud, social, mobile, data science and IoT technologies, Salesforce has set a rapid pace of innovation with three ...
Retailer John Lewis and Partners is currently running the biggest deployment of Salesforce’s redesigned Lightning CRM application, with the new system directly boosting its net promoter score (NPS) by ...
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