Calling 9-1-1 is the first thing most people think of when they need help. The 911 dispatcher works as a hub for police, fire and medical, getting help to the right place in an emergency. This week, ...

The benefits of mobile business solutions for field service are many and wide reaching. Business drivers such as worker productivity, customer service, and cost reduction are all positively influenced ...

As the very first of the first responders, 911 dispatchers play a critical role in helping those often calling in their darkest hours. For 27 years, Monterey County native Anna Helms has been a ...

The Marathon County E911 Dispatch center receives and processes all 911 calls for Marathon County, in addition to all routine service calls, administrative calls, and dispatches for all police, fire ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The job cuts are hitting at several Dispatch departments ...

On an ordinary day, you’re at the station with your crew when the tones go off, followed by dispatch: “Engine 15, Engine 437, Wagon 12, Ladder 6, Ladder 15, Battalion 42A: Respond to an automatic fire ...