Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...

HP’s “dynamic security” prevents you from using third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” being able to buy cheaper, non-HP ink can save ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...

HP will compensate customers after admitting using secret software to block the use of third-party printer cartridges. An update, known as Dynamic Security Feature, told certain printer models to ...

HP printer owners forced to use HP ink and toner cartridges in Europe will receive compensation from the vendor for not adequately informing them about the limitations of the devices they bought. The ...