BETHESDA, Md., April 16, 2020 /PRNewswire-PRWeb/ -- People prefer interacting before availing any service, especially when its healthcare. Trust regarding the genuineness of products, reports, and ...
NovelVox's Smart CTI connectors are now available with omnichannel capabilities for Genesys Cloud CC, extending the voice integration support to Email and Chat.
AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys ...
BETHESDA, Md., Jan. 15, 2020 /PRNewswire-PRWeb/ -- NovelVox, a market leader in contact center solutions, launches industries first and only Cisco CTI connector for Epic Hyperspace to enhance ...
The Healthcare contact center is the first conversation point to begin a patient's journey with a particular healthcare service/product. It sets a perception of how the experience would be. But it is ...
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