CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Welcome to the wechat-ification of Facebook. Wechat is a one stop app for everything from buying movie tickets to paying your phone bill to recharging your subway card to booking a doctor's ...

Meta could soon give AI bots Facebook profiles. They could end up generating their own content and start interacting with users. According to the Financial Times, Meta is planning to roll out AI bots ...

Facebook today heralded the promise of chatbots, while also acknowledging that the much-hyped technology is still in its infancy. Speaking to investors after its quarterly earning announcement, chief ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Real human friends are soon to be out-of-date in Silicon Valley. Instead, your new social media friend will be an artificial intelligence bot, according to one executive from Meta, Facebook and ...