Even if a customer receives a refund, the driver still gets paid. According to anecdotes from Dashers online, DoorDash or the ...

DoorDash’s first quarter saw a negative market reaction, reflecting disappointment with revenue coming in below Wall Street expectations despite robust year-over-year growth. Management pointed to ...

Building Customer Loyalty — Nearly three-quarters of DoorDash’s consumers (73%) used the app to order from restaurants they would not have otherwise tried, and of these consumers nine-in-10 ...

DoorDash driver calls out customers for ‘disappointing’ and selfish customer behavior ...

Thousands of New York delivery workers have a chance to claim their share of a multimillion-dollar settlement meant to pay ...

In its annual economic impact report, DoorDash said its platform enabled more than 7 million drivers (“dashers”) to earn over $16 billion, while small businesses made upwards of $40 billion in ...

DoorDash settled on the customer-first approach by choosing to refund all the customers after a service meltdown during a Stanford football game, at the cost of 40% of the founder’s bank balances.

Screenshots of a DoorDash driver's message about having "advice" for a customer prompted Redditors to speculate Sabrina Weiss is the Editorial Assistant of PEOPLE's food department. She writes the ...

If the customer tipped $11, DoorDash would pay $1 ($1 + $0 remainder). The Dasher only received $12.

If not for DoorDash, 11% of merchants say they wouldn’t be in business today. 72% say DoorDash minimizes the time, cost and logistical burden of providing in-house delivery. 64% say third-party ...

First-ever Community Impact Report from DoorDash Canada shows one in 10 local merchants would not be in business without the platform TORONTO--(BUSINESS WIRE)-- According to DoorDash Canada’s ...