The concept of digital transformation is fuzzy and not well defined. Some of my colleagues examined consumer packaged-goods and found at least 33 digital initiatives, including digital marketing, ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Every modern customer experience has some aspect of digital ...

With paradigms of conventional financial literacy shifting to the digitized era, the impact of digitization on financial literacy has been profound. Whether it comes to managing funds, planning for ...

HONG KONG (Reuters) - China on Sunday concluded its largest pilot project to date for a central bank-backed digital yuan, with analysts saying the trial extended its lead in the global race to develop ...