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‘Delay, Deny, Defend’ author: Fix the insurance industry to calm Americans’ rage

Insurance companies delay paying some claims, deny other valid claims altogether, and force policy holders to defend themselves in court — all to increase profits. My book “Delay, Deny, Defend: Why ...
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Americans’ rage at insurers goes beyond health coverage – the author of ‘Delay, Deny, Defend’ points to 3 reforms that could help

My book “Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It” was thrust into the spotlight in late 2024, after UnitedHealthcare CEO Brian Thompson was shot and ...
CNN

Americans’ rage at insurers goes beyond health coverage – author of ‘Delay, Deny, Defend’ points to 3 reforms that could help

Editor’s note: The views expressed in this commentary are solely those of the writer. CNN is showcasing the work of The Conversation, a collaboration between journalists and academics to provide news ...
The Conversation

Americans’ rage at insurers goes beyond health coverage – the author of ‘Delay, Deny, Defend’ points to 3 reforms that could help

Jay Feinman does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...