“Occasional customer frustrations and mistakes are inevitable ... of its customers struggled with enrollment and cancellation of its subscription service, Prime,” the FTC said in its trial brief.
Amazon will pay both the Federal Trade Commission and consumers directly to settle a lawsuit alleging that it used ...
The Federal Trade Commission is suing Amazon for what it called a years-long effort to enroll consumers into Prime without their consent and making it difficult for them to cancel the subscription. In ...
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A look at the new changes coming to Amazon Prime memberships
Amazon has ended its Prime Invitee Program that allowed users with different home addresses to share benefits.
A jury will look at whether Amazon tricked customers into joining Prime -- and made it hard to leave
SEATTLE (AP) — A federal trial beginning in Amazon's hometown this week is set to examine whether the online retailing giant tricked customers into signing up for its Prime service and made it ...
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