ITworld.com – This week’s highlighted research: Customer Respect Group. “Second Quarter 2006 Online Customer Respect Study.” Patricia Seybold Group. “Provide a 360-degree view of the customer ...

I’m spelling this out loud and clear so there’ll be no room for interpretation." But exceptional customer service requires room for interpretation–with your talented, well-trained, and fully empowered ...

You can contact Wayfair customer service by either using this link or scrolling to the bottom of the site, where you’ll find a purple “Quick Service” button on the right. You'll be prompted with ...

Amazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for ...

Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...

Amazon is one of the world's largest retailers, which means it has perfected the process of quickly fulfilling orders to a science. Still, that doesn't mean mistakes don't occasionally arise. If you ...