CAMDEN, N.J.--(BUSINESS WIRE)-- American Water (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility company, announced today that it has successfully completed the launch of a ...

Soquel, California--(Newsfile Corp. - January 30, 2026) - Provac Sales, Inc., a trusted supplier and service provider of vacuum pumps and helium leak detectors, announced the launch of its new ...

LITTLE ROCK, Ark. — The Arkansas Department of Transportation (ARDOT) announced the launch of a new customer service portal, 'Ask ARDOT'. Citizens can use Ask ARDOT to submit questions and comments ...

WINDSOR, Conn.—(BUSINESS WIRE)—March 13, 2001—After a year in which it consolidated the power equipment businesses of several companies operating in the U.S., ALSTOM Power has introduced ALSTOM Power ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

It’s a known fact. The correlation between customer experience and loyalty is undeniable. More than half of your customers already use social media for customer service, and by the end of 2013, 80% of ...

If you haven’t used MyAccount in a while or haven’t started at all, you’re missing out on features from Clark Public Utilities that can help you stay up to date on outage information, manage your ...

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers. If you think about it, it makes sense. Most of us, as customers, value customer ...