Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

Five9 introduced new AI-powered capabilities to its Genius AI suite on Nov. 18 at its CX Summit 2025. The company said the ...

While CX pros are growing in headcount, they still face many hurdles as they grapple with driving behavioral change with customer experience management. Customer experience management can lead to ...

LOUISVILLE, KY, UNITED STATES, November 4, 2024 /EINPresswire.com/ -- UnifyCX, officially launches today, marking a major milestone in the evolution of customer ...

Brands are at an inflection point. Today, consumers have more options and choices than ever before, and the cost of switching has never been lower. As brands create new, or pivot their existing, ...

NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, was ...

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...

DUBLIN--(BUSINESS WIRE)--The "Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Organization Size, Vertical (IT and Telecom, BFSI, Retail, ...

The "Global Social Media Analytics Market By Application (Sales and Marketing Management, Customer Experience Management, Competitive Intelligence, & Others), By Analytics Type, By Deployment, By ...

SAN FRANCISCO, Nov. 24, 2025 (GLOBE NEWSWIRE) -- After completing a successful beta program, Brandfuel today announced the general availability (GA) of its AI-native Product Experience Managment (PXM) ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...

Nuvoco earned this prestigious recognition for its Nuvoco Customer Portal - NuvoSETU, a unified digital B2B platform that ...