While Costco is excellent for buying in bulk, customers have their share of complaints about the wholesale retailer. Here's ...

The Better Business Bureau is warning people about a St. Louis area mattress company after a "pattern of complaints." The BBB said Mattress Direct has an "F" rating, the lowest possible on its ...

These 15 Costco items rack up frequent customer complaints, from quality issues to wasted money, so here are the products ...

A customer complaint prompted a health inspection at a restaurant in Tellico Village. A number of critical violations were ...

Burger King Updates the Whopper After Customers Complain But Fans Stay Divided ...

Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you think to get your money back.

Customer service agents explain what not to do when complaining about a product or service if you want a good result. If you have a problem with a product or service and need assistance to get it ...

Nicole Leinbach-Reyhle, a regular contributor to Forbes magazine, says there is a proven way to kindly and productively handle difficult customers, and it comes in a 10-step method. “Calmly listen to ...

In 2025, the number of cable subscribers in Michigan fell by more than 120,000, and the number of customer complaints has ...

Burger King introduces a new bun, richer mayonnaise and clamshell packaging following long-running complaints about smashed, ...

“We’re testing that when you pump a gallon of gas, you get a gallon of gas,” Karl Keith, auditor for Montgomery County, said. “We do not have the authority in Ohio to check for what we call ‘fuel ...

Some customers were shocked when the clothes faded in certain spots after a light wash.