NEW YORK & NOIDA, India, January 13, 2025--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform ...

WAKEFIELD, Mass., June 17, 2025 /PRNewswire/ -- Glance, a leading provider of cobrowse and visual collaboration solutions, today announced the availability of its Glance Cobrowse for Microsoft ...

We've heard of experimental contact lenses that can non-invasively monitor the blood sugar levels of diabetes sufferers before, but where prior research relied on chemical reactions inducing ...

One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact platform, it brings ...

Microsoft gets into the contact center ring, Webflow hires COO, Nextiva releases next-generation Workhub, Pecan debuts one-click model deployment, more CX news. Microsoft has thrown its hat into the ...

Computer-infused contact lenses fit in with the sci-fi ethos of the Google[x] project. But guess what -- Microsoft backed the research three years earlier. Stephen Shankland worked at CNET from 1998 ...

Evolve IP, a provider of Work Anywhere solutions, has integrated the omnichannel Evolve Contact Suite with Microsoft Teams and the company’s virtual Workspaces solution. According to Evolve IP, the ...

In one of the biggest announcements to come out of Inspire 2022 today, Microsoft Corp. has said it’s taking on rivals including Google LLC, Amazon Web Services Inc. and Zoom Video Communications Inc.

‘Contact centers specifically are at the heart of CX transformation … a big initiative for many of our customers,’ Charles Lamanna, Microsoft corporate vice president of business applications and ...