Among my corporate clients in coaching and training, a few stand out for their visionary contemplations of transformation. This is usually driven by strong leadership support in the building up of ...

For years, Southwest Airlines’ "Employees First" approach to culture was considered the driver behind Southwest’s success in terms of lowest number of customer complaints, employee retention and years ...

Conversations with experts about building the right culture for the new technology. Read just about any business history and you realize just how much a firm’s success depends on its culture. Without ...

Organizational culture is often described as “the way we do things around here.” But, in reality, culture is more than just behaviors. It’s the deeply embedded beliefs, values, and assumptions that ...