LOS ANGELES & LONDON--(BUSINESS WIRE)--Almost half of customer service calls are abandoned due to call center background noise, with 42% hanging up immediately when they detect the noise. That’s ...
Hundreds of phones are ringing and agents are talking to customers and banging away on keyboards at once; there’s constant background noise from office equipment ...
The voice isolation feature, built to drown out background noises during calls, is not a new feature introduced with the latest iOS 17 update. Instead, it was first launched with iOS 15 in September ...