As AI agents become more autonomous, legacy CRM vendors face growing pressure to modernize platform architecture and ...

Many CRM platforms claim to be AI-based. However, the spectrum of AI-powered CRM systems reveals significant differences between those built on AI (AI-native CRM) at one end of the scale and those ...

CRM users in 2025 could easily describe their experiences as a struggle to extract real, tangible value from sophisticated systems, often hampered by fundamental human and operational issues. Whether ...

PHILADELPHIA--(BUSINESS WIRE)--Veeva Systems (NYSE:VEEV) today announced mobile innovations in Veeva CRM that empower field teams with the information they need from any device. Veeva CRM’s new ...

Just because your CRM project involves software, infrastructure and the cloud doesn't mean it's just an engineering project. There's some design work involved, too -- and, as any homeowner can tell ...

AMR Research predicts customer data integration and data quality will be the two big initiatives seeing the heaviest investment in the coming years. The study also reports an increase in inquiries ...

DULLES, Va., Jan. 13, 2021 /PRNewswire/ -- Cosential, the leading project-based CRM platform for architecture, engineering and construction (A/E/C) industries, today launched new software capabilities ...

Veeva CRM now pervasive across phones, tablets, and laptops to provide the right information when and where field teams need it PHILADELPHIA--(BUSINESS WIRE)--Veeva Commercial & Medical Summit, North ...