Centres now answering 77% of incoming calls, addressing backlogs Two senior officials working at the Canada Revenue Agency ...

Finance Minister François-Philippe Champagne announced the plan earlier this month, calling the agency’s service levels ...

The CRA website is facing some technical issues with the CRB application. But when the CRB runs smoothly, know that the CRA can reject your application. The Canada Revenue Agency (CRA) opened the ...

A week before the 100-day plan was announced, the Ottawa Citizen reported that the tax agency reversed course on ending the contracts of around 850 call centre workers in September and instead ...

Following a spike in complaints, call centre delays and staffing cuts, the federal finance minister has directed the Canada Revenue Agency (CRA) to implement a 100-day plan to resolve “unacceptable” ...

The Canada Revenue Agency (CRA) has suffered an online attack this week. Thousands of CRA accounts were compromised. The government describes the attack as a “credential stuffing” scheme. In other ...

A little-known feature on the Canada Revenue Agency's website is netting some Canadians hundreds of dollars they are owed from uncashed government cheques. The windfall ended up on people's radar ...

Stephen Arthuro Solis-Reyes faces charges in relation to the breach of taxpayer data from the Canada Revenue Agency website. Our team tests, rates, and reviews more than 1,500 products each year to ...