SAN FRANCISCO -- Anyone who's had to deal with the Employment Development Department over the past year knows how difficult it is to get someone on the phone to help with their unemployment claims.

A confusingly worded prompt on the EDD's biweekly certification questionnaire is leaving some unemployed Californians with their benefits stuck as "pending" for weeks. Every two weeks, those on ...

SACRAMENTO, Calif. (KGO) -- It's the latest disappointment from the state's employment development department. This weekend they announced that they are taking a break and will not accept new ...

As part of a settlement of an Alameda County lawsuit, the California Employment Development Department agreed to overhaul how it informs claimants that the agency has retroactively denied them ...