Discussions about how to make the physical banking channel appeal to Millennial consumers usually revolve around the “Branch of the Future.” And more often than not the focus is solely on new ...

If consumers are increasingly moving to digital channels, why does anyone care what branches look like anymore? Aren’t branches obsolete? Irrelevant? It may contradict intuition, but even as consumers ...

Washington Mutual s experiment in futuristic branch design-at a costof $1 billion-has come to an ignominious end. The new owner, JPMorganChase, considers the open floor-plan design confusing to ...

Accenture acquires branch design consultancy Allen International Accenture has acquired Allen International, a leading design consultancy focused on helping banks transform their branch networks and ...