Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

This chapter presents the results of the literature review for operational traffic simulation models. Sources compiled for the literature review include guidance documents (general and DOT-specific), ...

Many organizations focus heavily on the system’s initial capital cost when developing criteria and reviewing proposals for new procurements. While this is crucial for evaluating ROI, research shows ...

Traffic simulation modeling is one tool used by many state departments of transportation (DOTs) to improve the operations of their transportation systems. Operational traffic simulation models can be ...