As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to swap much of its human workforce with robotic replacements. Now it’s on a ...

Forbes contributors publish independent expert analyses and insights. Dan Gardner is a co-founder of Code and Theory. For those of us who believe that AI is more than just a “tool,” the same question ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...

Yesterday, we shared three ways to begin structuring work for AI-human teams. Today, we’re back with four more tips to help you build a scalable workforce strategy that treats agentic AI as a core ...

Most of you are probably reading this review on your cell phone or tablet and are likely flipping back and forth between this website and your email. Maybe you’re receiving text messages from work, ...