I was coaching a client recently who told me that in her performance evaluation, the manager she reported to told her she needed to be "more assertive" in her communication. Interestingly, just a few ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...