Practical advice on work issues. Assertive behaviour is all too often confused with aggressive behaviour yet the two are very different. Being assertive is asserting or confirming confidently and ...

If you're anything like me, you've choked back tears while having a serious conversation with your boss at least once — and for me, it happens even when I'm not the one being pulled up on something.

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...

Jane felt herself shrinking in her chair as she listened to her boss drone on about the company's latest project. She knew she should say something but couldn't find the words. The other team members ...

People-pleasing behaviour in the workplace can be exhausting, especially when it stops feeling like a choice and becomes a knee-jerk reaction. Regardless of the personal discomfort, being assertive ...