American Airlines is rolling out new technology designed to enhance the customer experience while keeping passengers safe during the COVID-19 pandemic. On Friday, the airline introduced a new ...

American Airlines has changed its Terminal 4 lobby at LAX from old-fashioned ticket counters to self-service kiosks, which, it says, is designed to streamline check-in and bag drop.. AA agents are ...

American Airlines recently completed a radical makeover of its lobby at Los Angeles International Airport, a project that eliminated the counters that separate ticket agents from long lines of ...

Airlines' self-service check-in kiosks save time ... the manufacturer of ticketing kiosks for 21 airlines, including American, United, Delta, Northwest and Continental. ...

American Airlines is launching a more streamlined, touch-free check-in process that lets passengers print bag tags by scanning their boarding pass. The company also has a strict face covering ...

Passengers check in for American Airlines flights at O'Hare International Airport on November 30, 2017 in Chicago, Illinois. ... our mobile app and self-service kiosks at airports.

The airline says as many as 50 passengers on a wide-body jet have to have their passports checked before they board their connecting flight. "It reduces that stress at the gate,'' MacFarland said.