ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
CIO

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
Opinion
Techzine EuropeOpinion

ServiceNow replaces people with AI specialists using Autonomous Workforce

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.

Pathlock Announces Integration with ServiceNow to Embed Risk-Aware Access Governance into Enterprise Workflows

Pathlock, a leader in Identity and Access Governance solutions, today announced an integration with ServiceNow to enhance the ...
Nasdaq

Zscaler and ServiceNow Integrate to Offer Enterprise Cloud Data Control and Fast Threat Detection and Response

SAN JOSE, Calif., June 10, 2021 (GLOBE NEWSWIRE) -- Zscaler, Inc. (NASDAQ: ZS), the leader in cloud security, today announced new integrations with ServiceNow, the leading digital workflow company, ...
ZDNet

ServiceNow releases guidance on Access Control List misconfigurations after report highlights prevalence

ServiceNow has published guidance for its customers related to Access Control List (ACL) misconfigurations after an AppOmni security report found that 70% of the instances they tested had the issue.
AOL

ServiceNow’s president says acquiring identity and access management platform Veza will help customers track the whereabouts of AI agents

ServiceNow announced earlier this week that it was acquiring Veza, a fast-growing cybersecurity software startup that makes what is known as an “identity and access management” platform for both ...
Business Wire

ServiceNow to Expand Security Portfolio With Acquisition of Veza’s Leading AI-native Identity Security Platform

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced its intent to acquire Veza, a leader in identity security. The acquisition ...