A married 911 operator was canned just months after suing her boss for sexual harassment — but Pennsylvania officials said she’d been having an affair with her supervisor for years. Maille Russell ...

A Fayetteville 911 operator was recognized for “calm composure and decisive action” during an emergency call from a teenager ...

LONG GROVE, Ill. (WLS) -- Officials say they received more than 1,200 emergency 911 calls the night a northwest suburban Long Grove house exploded and dozens of other homes were damaged. Calls came ...

Three Jasper County 911 dispatch operators were recognized for excellence in service, including Team Lead Kellie Balcom for ...

SPOKANE, Wash. -- People across the Inland Northwest are reacting to the recently released 911 call from the 2022 University of Idaho murders case. The 911 call made by the victims' friends and ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

"It definitely reignited just a sense of why I do the job, and my love for the job," said 911 operator Alyssa Eichholtz Abigail Adams is a Human Interest Writer and Reporter for PEOPLE. She has been ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

New York Gov. Hochul has chosen the 20th anniversary of the Sept. 11 attacks to sign a bill that officially extends “first responder” designation to all 911 operators and dispatchers across the state, ...