UnitedHealthcare, Blue Cross Blue Shield and other health insurers plan fixes to prioer authorization, a common source of consumer complaints.

The nation’s major health insurers are promising to scale back and improve a widely despised practice that leads to care delays and complications. UnitedHealthcare, CVS Health's Aetna and dozens of other insurers say they plan to reduce the scope of health care claims subject to prior authorization,

HHS Secretary Robert F. Kennedy Jr. announced Monday that major health insurers have promised to make it easier for people to get advance approvals for common procedures and services.