Verizon's multi-quarter customer losses are starting to show ... the management team likely comes as a result of the company's strategy that I failed to foresee. Instead of Verizon competing ...

“We are doubling down on our customer-first strategy with an increased focus on customer retention with the Verizon value guarantee, an industry-leading three-year price lock, free phone ...

CIRP looked at the carrier usage data from its regular smartphone surveys and found that Verizon is leading in customer retention this year, with 90% of its customers staying put versus AT&T with ...

new customer offers such as the three-year price lock, and the ongoing expansion of fixed wireless and fiber broadband were central to recent performance. Sampath noted, “Our Verizon Value ...

Verizon is also improving customer retention strategies. The company has found out that bundling fixed wireless or fiber broadband with the mobile network not only enhances customer retention but ...

Verizon Communications ... Its customer-centric strategy can bring several benefits to the company. Improving consumer satisfaction will boost brand loyalty, increase customer retention and ...

Verizon offers three-year price lock and free phone for new and existing myPlan customers, boosting value amid competitive market. Verizon's new plan includes free satellite text messaging, but ...

In fact, research shows that increasing customer retention rates by just 5% can ... Businesses that employ a cookie-cutter strategy cannot satisfy customers who require goods and services ...

Don't let this happen to you! Whether you call it customer retention, account management, relationship management, or just staying in touch, developing a strategy so that you don't lose the ...

Acquisition is always a goal, but it’s time to make the change to focusing on retention. It’s no surprise that it costs more to gain a new customer ... media strategy, creative and advertising ...

NEW YORK, Jan. 23, 2018 (GLOBE NEWSWIRE) -- Verizon Communications Inc. (NYSE:VZ) (Nasdaq:VZ) closed 2017 with another quarter of strong Verizon Wireless customer growth and retention, and with ...