Transform customer engagement, enhance operational efficiency and service quality, with Microsoft Dynamics 365 Contact Center.

By implementing AI and autonomous agents in Microsoft Dynamics 365 Customer Engagement businesses can transform how they ...

Microsoft shares are gaining momentum in the market as investors show confidence in the company’s artificial intelligence ...

Managing money is about to get much easier with Microsoft's Copilot integration. The AI assistant transforms raw financial ...

Microsoft is reportedly in advanced talks with OpenAI for a new agreement that would give it ongoing access to the startup’s ...

Our approach to AI research For more than 30 years, Microsoft Research has been advancing the foundations of computing and translating new scientific understanding into innovative technologies to ...

for Moor Insights and Strategy Jul 20, 2023, 07:30pm EDTJul 20, 2023, 07:41pm EDT Bing Chat Enterprise Microsoft Microsoft CEO Satya Nadella announced in February, "The [AI] race starts today." ...

And since no AI announcement in late 2024 is complete without mentioning agents, Microsoft is also including the Azure AI Agent Service in this package (or it will when it launches next month).

Microsoft announced a significant expansion of its Copilot Studio platform at Build 2025 today, introducing multi-agent systems that allow different AI agents to collaborate on complex business ...

Microsoft MSFT in January made its third round of investment—$10 billion over a multiyear period, according to Semafor—in OpenAI, a company that specializes in artificial intelligence ...

Still, the biggest catalyst behind Microsoft's new bundling talks is its Copilot AI assistant tool, which costs $30 per user per month. For comparison, an E5 license is listed on Microsoft's ...

Over time, we agree with the analyst that Microsoft’s competitive moat has positioned it to monetize the AI opportunity, much like with Azure and Microsoft 360, across its business lines so that ...