Based on their intuition of how human agents reason while responding to customers, researchers at Capital One developed a framework in which a team of expert AI agents, each with different expertise, ...

The data-driven, machine learning heritage of Capital One precedes us.” The possibilities for agentic AI–and future advances in the field–continue to evolve at a rapid clip.

As hype accelerates, it is important to look beyond the headlines and focus on the real economic trends behind this boom.

Capital One Financial Corporation (NYSE:COF) is a financial services company that offers credit cards, banking, and lending products to individuals, small businesses, and commercial clients in the ...